Storage Manager not displaying any perf data

It sounds like you are not getting all of the data from the SMI-S provider.  I would try removing/re-adding the array, even re-installing the provider if that doesn't help.  

When you query the provider on test class "cim_blockstoragestatisticaldata", does it return any data for that array?  If so - it may be a STM agent/server communication issue and you would want to contact our support staff by submitting a ticket at www.solarwinds.com/support/ticket/

If it is NOT returning data for that array - your best bet would be to contact the array vendor (EMC in this case) as it seems the SMI-S provider is not functioning properly.

Thanks

I have 4 arrays being monitored and the last asset, storage and performance collect has now been 4 days. If I remove them from the smi-s provider and re-add will it populate the data?

Thanks

I have 4 arrays being monitored and the last asset, storage and performance collect has now been 4 days. If I remove them from the smi-s provider and re-add will it populate the data?

Thanks

Judging by what you have told me so far, I'm not sure if it is an issue with the SMI-S provider or with the STM agent itself.  If the issue is the provider, removing and re-adding the arrays has been known to "jump start" statistics logging.  If it is an agent issue, this will not have any effect.

Your best bet, at this point, would be to open up a support case at www.solarwinds.com/support/ticket/.

Upon opening a support ticket would you please post back with the ticket # and keep us updated with your progress?

Much appreciated!
DH