0 Replies Latest reply on Jan 15, 2020 4:29 AM by gcantoro

    create a ticket originating from whatsapp

    gcantoro

      the question is this:
      if the support service has a whatsapp account dedicated (WhatsApp Business) to support, is it possible, in some way, to create a ticket (automatically) from a whatsapp message?

       

      thank you for your contribution

       

      Giovanni