0 Replies Latest reply on Jan 16, 2020 10:42 AM by dineshramkali

    Available Consultant: Incident Management/ HP Monitoring/ SolarWinds/ Microfocus monitoring

    dineshramkali

      The consultant has 15+ Years of Experience in which (10 Years in BSM, BPM, SiteScope) (12 Years in OMU, OMW) (5 Years in NNM, NNMi) (4 Years in SCOM) (4 Months in SolarWinds)

       

      If you need a detailed resume please contact Kali. Dinesh Ram at kkali@icrushtech.com/ 302.248.5020 Ext 246.

       

       

      My Role    : Consultant

      Duration    : 08/2019 to Till Now

       

      Responsibilities & Details:

       

      • Prepare plan for BSM upgrade from 9.22 to 9.26
      • Record script in VuGen and upload it in BPM and configure alerts
      • Resolve OM agent issues
      • Configure synthetic monitoring in SiteScope
      • Perform administrative activities in OM and BSM
      • Add\delete nodes in SolarWinds
      • Create interface utilization
      • Create live process monitors in Datadog

       

      My Role     :  Consultant

      Duration    : 10/22/2015 to Till Date

       

      Responsibilities & Details:

      • Perform due-diligence activities in infrastructure management tools and work with operation team for cleanups.
      • Configure, customize HP monitoring tools.
      • Perform administrative activities in HP tools suite.
      • Analyze client’s existing monitoring solution and propose the cost-effective solution.
      • Collect the requirements from various clients’ teams and propose monitoring solution.

       

      My Role      : Consultant

      Duration    : 05/15/2014 to 08/21/2015   

      Responsibilities & Details:

      • As a part of OMU 8.x to OML 9.x migration, perform due-diligence activities on OMU 8.x servers. Work with the operation team to perform cleanups for the existing nodes and policies in OMU.
      • Download templates configuration and categorize them into standard verse custom templates. Check the compatibility of custom templates in OML9.
      • Perform pre and post check node audits for the OM agents, which are being upgraded from V8.x to V11.x.
      • Help team members to perform OM agents troubleshooting.
      • Add nodes in OMU/OMi console map and grant certificates, check for operations manager-agent communication. Perform troubleshooting if there is an issue.
      • Set up configuration and deploy standard/custom templates on the server
      • Create custom logfile, threshold monitoring etc. templates in OMU/OMi console.
      • Perform administrative activities on OMi servers
      • Create monitoring dashboards in OMi and grant permission to the users
      • Configure VuGen scripts for HTTP\web services protocols, upload it in central repository and create profiles for transaction monitors in HP BPM to monitor availability and performance of the client’s applications
      • Configure schedule downtime in SiteScope\BPM depending upon application development\support team requirements.
      • Customize BSM dashboard, create users and assign permissions.
      • Analyze client’s existing monitoring solution and propose the cost-effective solution. Provide the efforts estimate along with the implementation and support cost.
      • Collect the requirements from various clients’ teams and propose monitoring solution.

       

      My Role     : Systems Engineer

      Duration    : 09/03/2013 to 04/25/2014   

          Responsibilities & Details:

      • Upgrade, configure HP’s applications and performance monitoring tools.
      • Perform administrative activities in HP tools to monitor availability and performance of United Airlines applications.
      • Customize Microsoft’s enterprise management software.
      • Interact with various support teams to gather monitoring requirements.
      • Create custom monitors and perform administrative activities in HP infrastructure monitoring tools.
      • Integrate monitoring products and tools across multiple platforms into a single view monitoring infrastructure.

       

      My Role     : Senior Consultant

      Duration    : 12/01/2011 to 08/30/2012

      Responsibilities & Details:

      • Analyze client’s existing monitoring solution and propose the cost effective and fit for purpose solution. Provide the efforts estimate along with implementation and support cost.
      • Collect the requirements from various clients’ teams and propose monitoring solution.
      • Design, configure and help team to implement approved projects using various HP monitoring tools suite.
      • Set up alerting and perform testing with the application\support teams in stage and deploy policies in production once the RFC (Request for change) gets approved.
      • Post implementation, handover the project to operations team.

       

      My Role     : Senior Technology Specialist (ESM)

      Duration   : 11/2007 to 07/2011

      Responsibilities & Details:

      • Co-ordinate with various application and support team to gather requirements.
      • Design, configure and deploy monitoring solutions.
      • Customize HP’s infrastructure and application-performance monitoring tools to meet requirements.
      • Install and evaluate new monitoring products.
      • Upgrade monitoring environment to the latest supported versions.
      • Analyze potential areas for improvement and automation leading to operational efficiency and cost savings.
      • Configure enterprise alerting for client customized applications and infrastructure systems using alerting tool.
      • Configure windows based, systems and database monitors in Microsoft’s infrastructure monitoring product.
      • Provide L3 support and problem management.
      • Provide availability and performance reports of the IT infrastructure to the leadership.
      • Extract the data like CPU, memory, disk utilization from Openview database using SQL statements and provide reports to Infrastructure monitoring teams.
      • Manage SLAs (Service Level Agreement) and provide various incident reports to customer.
      • Follow ITIL processes such as incident management, change management, problem management, release management etc.
      • Train and mentor team members.
      • Provide feedback in performance review process for team members.
      • Help HR in recruitment process by interviewing potential candidates for new open roles in Enterprise Systems management team.