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Patch Manager

Forum removing TLS 1.0 breaks downloads in Patch Manager

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removing TLS 1.0 breaks downloads in Patch Manager

jwckauman over 5 years ago

As part of trying to secure our desktops/servers, we are testing the removal of TLS 1.0 as an available client and/or server connection. When I do this, I notice that the download option in Patch Manager doesn't work anymore. It attempts to download the installer, but fails with an error.

For example, I try to download a Google Chrome update and I get this error:

Google Chrome 67.0.3396.62 (x64) EXE (Upgrade) failed. Download failed. The underlying connection was closed: An unexpected error occurred on a receive.

Or with Mozilla:

Mozilla Firefox 52.8.0 ESR (Upgrade) failed. Download failed. The underlying connection was closed: An unexpected error occurred on a receive.

Is this an issue with Google/Mozilla/third-party sites? or with Patch Manager? Is there a way to resolve? Anyone else tried to remove TLS 1.0?

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lufffunk over 4 years ago in reply to lufffunk +1

This is the fix... https://support.solarwinds.com/SuccessCenter/s/article/Error-when-Patch-Manager-synchronizes-the-third-party-updates-catalog

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0 lufffunk over 4 years ago

Did you get anywhere with this, we see the same issue?
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0 lufffunk over 4 years ago in reply to lufffunk

This is the fix... https://support.solarwinds.com/SuccessCenter/s/article/Error-when-Patch-Manager-synchronizes-the-third-party-updates-catalog
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0 lufffunk over 4 years ago in reply to lufffunk

This is the fix... https://support.solarwinds.com/SuccessCenter/s/article/Error-when-Patch-Manager-synchronizes-the-third-party-updates-catalog
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