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Help: Alert on "Unknown" Application Status

Hi,

I want to create an alarm that triggers a node has any component monitor in "unknown" status but will only trigger once (even if there are several templates, each with several component monitors) for each node.

Anbody any idea on how to do this?

 

The reason I want this is that we have an alert similar to "alert the application as soon as any component is not equal to up for more than 10minutes" and repeat the alarm every hour.

Now I dont want to alarm on "unknown" status so soon anymore as this triggers a lot of false alerts.

the new alarm is supposed to only alarm after a few hours of the component being unknown and only remind us of it every ~6hours or so.

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  • This sounds pretty straightforward. Make sure you've set the Do not trigger this action until condition exists for more than option and then for your trigger action, set the Alert Escalation to 6 hours. Am I missing something here?

  • actually it is a bit more complicated if you dont want to receive several hundred emails just because WMI is not working ;)

    We had someone develop a SQL-query for this use case, it doesnt query whats unknown but rather wherever the polling has stopped when it shouldn't have, the same query can be used to do the same for unknown though... very difficult to explain but as we seem to be the only ones having problems like this...

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  • actually it is a bit more complicated if you dont want to receive several hundred emails just because WMI is not working ;)

    We had someone develop a SQL-query for this use case, it doesnt query whats unknown but rather wherever the polling has stopped when it shouldn't have, the same query can be used to do the same for unknown though... very difficult to explain but as we seem to be the only ones having problems like this...

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