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Command Central

THWACK Community Discussions Why can I not use the store?

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Why can I not use the store?

shaneo over 4 years ago

I just went into the store area and this popup opened as soon as the store loaded:

OUT OF SHIPPING AREA

We're sorry, we do not currently deliver to Canada.

At this time, we can only deliver store items to the following countries: United States

I've been using the store for a while now and there was never an issue with me being in Canada, why has this changed?

I have almost 60,000 points available to spend in the store, so are these points now useless?

Thanks

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.