3 Replies Latest reply on Nov 14, 2019 8:53 AM by jhynds

    Loss of Events - Java Interface

    tstark@logixhealth.com

      About one time per week, the LEM Java interface stops collecting or showing recent events.  I am normally working in nDepth and find I am unable to pull any events from the last 10 minutes.  After a bit of research I realize I don't have any events from the past hour or more.  The fix has been to reboot and this seems to work.  I don't have the time to contact support while the issue occurs, but I will open a ticket as this is the third instance of this issue.  Has anybody else experienced a similar issue?

       

      We upgraded to LEM/SEM version 6.7.2 recently and did not experience this issue previously.

       

      Thank you,

      Tom