2 Replies Latest reply on Dec 2, 2019 3:49 PM by serena

    Dell hardware sensors not showing for all nodes

    rektolisk

      I have now moved my monitoring to SNMP for my Dell Hyper-V Hosts but I am getting mixed results after I refresh their resources to setup monitoring.

       

      Here are some examples of this:

      Dell PowerEdge R710 with OpenManage 8.5 - All sensors showing

      Dell PowerEdge R710 with OpenManage 9.3 - No hardware sensors

      Dell PowerEdge R710 with OpenManage 8.5 - Partial hardware sensors

       

      I would have expected all of these devices to show full hardware sensors as atleast one of them running 8.5 is working as expected, I have tested using SNMPv1 and v2 with no change in results.

       

      EDIT

      Looking at the hardware pollers, it appears that some of them are showing as "not a match", even though it's the same chassis and software version (or higher) than a working host.

      The ones with partial sensors are listed as "Exact match"

       

      Has anyone seen this before or does anyone have any ideas as to where I may have missed?

       

      Many thanks

        • Re: Dell hardware sensors not showing for all nodes
          picuet

          Do you have any ACLs in the MIB table?

          1 of 1 people found this helpful
          • Re: Dell hardware sensors not showing for all nodes
            serena

            rektolisk  wrote:

             

            I have now moved my monitoring to SNMP for my Dell Hyper-V Hosts but I am getting mixed results after I refresh their resources to setup monitoring.

             

            Here are some examples of this:

            Dell PowerEdge R710 with OpenManage 8.5 - All sensors showing

            Dell PowerEdge R710 with OpenManage 9.3 - No hardware sensors

            Dell PowerEdge R710 with OpenManage 8.5 - Partial hardware sensors

             

            I would have expected all of these devices to show full hardware sensors as atleast one of them running 8.5 is working as expected, I have tested using SNMPv1 and v2 with no change in results.

             

            EDIT

            Looking at the hardware pollers, it appears that some of them are showing as "not a match", even though it's the same chassis and software version (or higher) than a working host.

            The ones with partial sensors are listed as "Exact match"

             

            Has anyone seen this before or does anyone have any ideas as to where I may have missed?

             

            Many thanks

            Have you run through this troubleshooting guide? Troubleshooting hardware health in the Orion Platform