0 Replies Latest reply on Oct 21, 2019 10:46 AM by ivodlouhy

    DameWare 12.1 HotFix 3 Now Available

    ivodlouhy

      Dameware Mini Remote Control 12.1.0 Hotfix 3
      is now available for download in your customer portal. Below are the release notes for this hotfix.

      This hotfix addresses various security issues and crashes in Dameware Mini Remote Control version 12.1.0.

      Hotfix 3 also includes all fixes from Hotfix 1 and Hotfix 2 for Dameware Mini Remote Control version 12.1.0.
      Warning: SolarWinds strongly recommends that you edit the files mentioned in this document only as instructed. Any additional modifications to these files may result in system performance issues or may cause an error. Make a backup of the files mentioned in the instructions below if you want to uninstall this hotfix later.

       

      Install the hotfix on DameWare Proxy

       

      1. Go to the Dameware Proxy machine.
      2. Run the Dameware Server Configuration Wizard (DameWare.Server.Configuration.ConfigurationWizard.exe).
      3. Using the Configuration Wizard, turn off all Dameware components that are running. If the Dameware Server runs on the same computer, turn it off as well. Do not close the Configuration Wizard after completing these steps.
      4. Open the DameWareDB.sdf database file using the CompactView free tool.
        By default, the file is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server
      5. Go to the RoleConfiguration table, and clear all checkboxes in the 'Status' and 'IsInitialized' columns.
      6. Remove all files from the binary folder.
        By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server\WebServerStaticContent\binary
      7. Extract the Hotfix 3 archive, and copy the contents of the Dameware Proxy folder into the binary folder.
        By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server\WebServerStaticContent\binary
      8. If you have the Dameware Proxy installed on a separate machine (Dameware Server installed on another machine):
        a) In the opened Configuration Wizard, turn the Dameware Proxy component on.
        b) Pair the Dameware Proxy component with the Dameware Server (on the server side).
      9. If you have the Dameware Proxy on the same machine as the Dameware Server:
        a) In the opened Configuration Wizard, turn the Dameware Proxy component on.
        b) Turn the Dameware Server component on.
      10. Complete the configuration of Dameware server components by following Configuration Wizard instructions.
      11. Make sure the Configuration Wizard has generated *.exe files for newly copied *.msi. If not, repeat steps 1-10.

       

      Install the hotfix on Dameware Mini Remote Control

       

      • For the MRC x86 version:
        • For the centralized version as part of the Dameware Server installation:
          • Copy the contents of the MRC\x86 folder to the Dameware Remote Support installation folder on the computer.
            By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Remote Support
        • For the stand-alone version:
          • Copy the contents of the MRC\x86 folder to the Dameware Mini Remote Control installation folder on the computer.
            By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control

      • For the MRC x64 version:
        • Copy the contents of the MRC\x64 folder to the Dameware Mini Remote Control installation folder on the computer.
          By default, the folder is located at: C:\Program Files\SolarWinds\DameWare Mini Remote Control x64

       

      Install the hotfix on Dameware Remote Support

       

      1. Copy the contents of the DRS folder to the Dameware Remote Support installation folder on the computer
      2. Copy the contents of the MRC\x86 folder to the Dameware Remote Support installation folder on the computer.
        By default, the Dameware Remote Support installation folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Remote Support

       

      Uninstall the hotfix

       

      1. If you want to uninstall Hotfix 3, you need to back up files (which will be replaced during the installation process) and save them in a separate location.
      2. Follow the same steps described in the installation process, but instead, use your backed up files. The hotfix is then uninstalled.


      For more information, see https://support.solarwinds.com/Success_Center/Working_With_Support.