2 Replies Latest reply on Oct 15, 2019 4:57 AM by sondang

    Can't Export PDF on SolarWinds Report

    sondang

      Hi Everybody,

       

      When I am user Report on SolarWinds, In past I can export Report to PDF but now I can't do it

       

      When I am used FireFox. If I click to exxport PDF it load very long time and not the Report download

       

      When I used IE, I have error like picture but my report have content in web console and not empty

       

      Has anyone ever encountered this case?

       

      If you have, you can share to me about it. My NPM version NPM: 11.5.2 và SAM: 6.2.1

       

        • Re: Can't Export PDF on SolarWinds Report
          serena

          sondang  wrote:

           

          Hi Everybody,

           

          When I am user Report on SolarWinds, In past I can export Report to PDF but now I can't do it

           

          When I am used FireFox. If I click to exxport PDF it load very long time and not the Report download

           

          When I used IE, I have error like picture but my report have content in web console and not empty

           

          Has anyone ever encountered this case?

           

          If you have, you can share to me about it. My NPM version NPM: 11.5.2 và SAM: 6.2.1

           

          hello! this is functional on later versions of the platform. Have you considered upgrading your installation to NPM 12.5 and the corresponding SAM 6.9.1 release?

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