So, I'm curious if anyone else is having an issue with Cisco 3850s, that we were kind of lucky to find, that affects Orion.
The way we noticed it was a few of our switches had the "VLAN" checkbox that is normally in "List Resources" missing.
ie: Working switch
Not working switch
The problem turns out to be that the OID (1.3.6.1.2.1.17.1.4.1.2 or dot1dBasePortIfIndex) cannot be scanned by Orion (or anything else!) on the switches that are not functioning right. This is causing some issues with reports we want to generate and topology and other things. Out of 861 switch stacks, I'm seeing it happen on 35 of ours. The IOS versions I'm seeing affected are 03.06.06E, 16.3.7 and 16.3.8. Switches that were just rebooted are affected, as well as those up 80+ weeks. Can't find any commonality in terms of uptime, memory, cpu, stack size, IOS, etc...
I use this SWQL query to find them now, if the 3 columns after "Caption" are NULL, the switch seems to be affected.
If you have a bunch of 3850's on your network, you can either run this in SWQL studio or add a "Custom Query" resource to any page and it would run right there. Curious if anyone else is experiencing the issue that has a decent amount of 3850's, or if you do and aren't experiencing it, I'd be curious what IOS versions you're running.
Have a case open with Cisco, but they're at a loss I think. If anyone else is experiencing the issue, it would probably be good for you to open a case also to get this moved to a higher priority on figuring out whats up and getting it fixed.
SELECT N.NodeID, N.IP_Address, N.Caption, TPE.InstanceID, TPE.Enabled, TPE.Node.Caption, N.CPUCount, WeekDiff(N.LastBoot, GetDate()) AS Weeks, N.SwitchStack.MemberCount, N.MemoryAvailable, N.CPULoad, N.HardwareHealthInfos.Model ,N.IOSVersion, N.IOSImage
FROM Orion.Nodes N
LEFT JOIN Orion.TechnologyPollingAssignments TPE ON (TPE.InstanceID = N.NodeID) AND (TPE.TechnologyPollingID = 'Core.Topology.Vlan')
WHERE (N.MachineType LIKE '%38xx%')
ORDER BY TPE.InstanceID, N.IP_Address
Post your responses here, or if you have any questions on how to run the query just let me know!