The SolarWinds User Experience (UX) team is looking to better understand how IT professionals troubleshoot application issues. We'd like to explore your common use cases for troubleshooting applications, what metrics would be helpful, teams involved, etc.
If you have some time to chat over WebEx, please email me directly at email@example.com. People who participate and kindly give us their time and thoughts will get 3,000 THWACK points (but more importantly, you'll help us improve our products).
Thanks, and I hope to hear from you!