0 Replies Latest reply on Sep 5, 2019 1:04 PM by vclemons

    Remoting over to user's machine with monitors in a parallel position - any ideas?

    vclemons

      Hi!

       

      We have a few users who like to position their monitors in a parallel position - which work for them, but when we want to dameware over to help troubleshoot or remotely work on their computers it is really hard to see their screen when doing so.  We use dual monitors and some of the users have both monitors in the parallel position.  It makes the screen entirely too small to work with - it is sometimes easier to go to their desk to work, but not really a good option.

       

      Has anyone come up with a way to work with this issue.  I'd appreciate any feedback.

       

      Thank you.

       

      Regards, !