Hi!
I have created various CAB ( Change Advisory Boards) that each one contains 3-4 clients.
The idea was to use them for my approval processes, so that any of those 3-4 clients to be able to give the green or red light at the process.
After setting up an approval process, the approval request is send to all clients included in the CAB upon the ticket creation, which is what i needed.
The problem starts here.
Each CAB member must reply to that request for the approval to proceed , despite having the CAB minimum approver set to 1.
Have I misunderstood something? Is there an other way to do this?
Thanks in advance
Andreas