1 Reply Latest reply on Aug 11, 2019 1:24 AM by donrobert5

    Require the end user to grant permission when connecting



      I want all my helpdesk users in my organization to be forced to ask for permission each time they use Dameware.

      I saw that there is an option to set the "Permission Required" option by registry:

      1. In the Start window, type regedit to open the Registry Editor.
      2. Navigate to:
        HKEY_CURRENT_USER > Software > DameWare Development > Agent Configuration > Mini Remote Control Service > Settings > Permission Required
        If this path does not contain the key, navigate to:
        HKEY_LOCAL_MACHINE > SOFTWARE > DameWare Development > Mini Remote Control Service > Settings > Permission Required
      3. Change this setting from 0 to 1.
        A notification should display in the computer system tray, stating that the MRC agent is being reconfigured.


      Source: Success Center


      Will they be able to change it somehow or it will be grayed out?

      I want to prevent them to change it somehow.