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Forum LEM Reports Run Endlessly

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LEM Reports Run Endlessly

bartman over 10 years ago

I am running LEM 5.6 and when I launch a report through the Reports Console, it seems to run endlessly.

I should mention that I am new to LEM; the installation has only bee up for about a week or two.

Support is telling me that dev is working on a known iossue with slow reports. However this is not slow; it just runs endlessly.

I maybe have 30 Windows servers sending data to LEM.

Any thoughts or suggestions?

Top Replies

evanr over 10 years ago in reply to FormerMember +1

This has been working much better for us since the upgrade to RC3. I haven't any time-outs when running searches lately. Fingers crossed.

Parents

0 FormerMember over 10 years ago

The two issues (slow vs. endless) may be related or the same root problem. We issued a hotfix last week that you might want to try that changes the available resources to run reports. Some customers have reported this helps/resolves their issues with long/indefinite/failing reports, especially with more data or longer timeframes.
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0 bartman over 10 years ago in reply to FormerMember

Thanks for the reply. I already had hotfix 1 applied to both the server and the console. The problem still remains.
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0 bartman over 10 years ago in reply to FormerMember

Thanks for the reply. I already had hotfix 1 applied to both the server and the console. The problem still remains.
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0 FormerMember over 10 years ago in reply to bartman

:/ if you opened a support case, can you give me the number?
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0 bartman over 10 years ago in reply to FormerMember

Yes, I opened up a support case. It is : #526526
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0 bartman over 10 years ago in reply to FormerMember

Hi Nicole,
I wanted to check back to see if you had any further details.
Daniele
From: Bartoli, Daniele
Sent: Monday, September 30, 2013 5:06 PM
To: 'jive-734719447-h30-2-4l41@solarwinds.hosted.jivesoftware.com'
Subject: RE: - LEM Reports Run Endlessly
Yes, I opened up a support case. It is : #526526
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0 FormerMember over 10 years ago in reply to bartman

Checking on your case, will post back.
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