0 Replies Latest reply on Jul 12, 2019 2:59 PM by duane.dubbert

    Cat Tools not backing up Aruba Switch Config

    duane.dubbert

      I have scoured the discussion threads and haven't found one that works for my situation.

       

      I am trying to SSH2 into an Aruba switch stack using the following settings:

      And am getting the Did not receive command prompt after connecting via SSH error.

       

      When I look at the debug file, I see the following:

      <NEWSESSION CatTools 3.11.0 7/12/2019 1:44:05 PM>
      <PROTOCOL=SSH2>
      <DEVICE TYPE=Aruba.ArubaOS.General>
      <ACTIVITY TYPE=Device.Backup.TFTP>
      <ACTIVITY SCRIPT=C:\Program Files (x86)\CatTools3\Scripts\Client.Device.Backup.TFTP.txt>
      <USERS NAME FOR DEVICE=RCHSLAB500>
      <C OK 1:44:06 PM>
      <R-1:44:06 PM>We'd like to keep you up to date about:[10]  * Software feature updates[10]  * New product announcements[10]  * Special events[10]Please register your products now at:  www.hpe.com/networking/register[10][10][10]
      <R-1:44:07 PM>Aruba JL076A 3810M-40G-8SR-PoE+-1-slot Switch[13][13][10]Software revision KB.16.06.0009[13][13][10][13][13][10] (C) Copyright 2018 Hewlett Packard Enterprise Development LP[13][10][13][10]                      RESTRICTED RIGHTS LEGEND[13][10] Confidential computer software. Valid license from Hewlett Packard Enterprise[13][10] Development LP required for possession, use or copying. Consistent with FAR[13][10] 12.211 and 12.212, Commercial Computer Software, Computer Software[13][10] Documentation, and Technical Data for Commercial Items are licensed to the[13][10] U.S. Government under vendor's standard commercial license.[13][10][13][10]
      <R-1:44:07 PM>Press any key to continue

      ================================================================================
      WFMDRetVal=1 Waiting for: ">"
      WFMDRetVal=2 Waiting for: "#"
      WFMDRetVal=3 Waiting for: "User:"
      WFMDRetVal=4 Waiting for: "Password:"
      WFMDBuffer="we'd like to keep you up to date about:[10]  * software feature updates[10]  * new product announcements[10]  * special events[10]please register your products now at:  www.hpe.com/networking/register[10][10][10]aruba jl076a 3810m-40g-8sr-poe+-1-slot switch[13][13][10]software revision kb.16.06.0009[13][13][10][13][13][10] (c) copyright 2018 hewlett packard enterprise development lp[13][10][13][10]                      restricted rights legend[13][10] confidential computer software. valid license from hewlett packard enterprise[13][10] development lp required for possession, use or copying. consistent with far[13][10] 12.211 and 12.212, commercial computer software, computer software[13][10] documentation, and technical data for commercial items are licensed to the[13][10] u.s. government under vendor's standard commercial license.[13][10][13][10]press any key to continue"
      ================================================================================

       

      In the helps I have seen, it says to make changes in the variations section of the settings, but the Aruba.ArubaOS.General device type doesn't have that.

       

      Any help would be appreciated.