14 Replies Latest reply on Jan 6, 2020 12:45 PM by jklundy

    Give us your use cases for WPM

    jvb

      As we continue to work on feature parity and refine the features in the new WPM 3.0 recorder we are interested to see how customers are using certain features in the old recorder so that we can insure we provide a useful experience. Here is your chance to help us with that goal. We are looking for use cases where the following features are required.

      • Image Match
      • X, Y Capture Mode
      • Conditional Blocks
      • File Upload / Download

      If you have a use case (preferably with screen shots or an exported recording you are willing and able to share) please leave it in the comments below!

      Thanks!

        • Re: Give us your use cases for WPM
          nmoura38

          optional and conditional feature was useful

          • Re: Give us your use cases for WPM
            acandell

            My companies usecase is to go to pages such as status.okta.com and status.office265.com and use the image verification to verify that the service is up or not. This is not possible with text verification.

            • Re: Give us your use cases for WPM
              osborne_graham

              In all our cases I use it to replicate a user browsing a site in order to test response of certain components - I like the waterfall charting, it can be very useful. On one occasion we had an externally hosted web app that our users were complaining about response time during certain times. After their extensive diagnosis by their support team they pointed the finger in our direction as the cause so I setup a browse to the site every 15 minutes in WPM and several days later presented them with the statistics that proved all was good to the point of entering data into their form and the delay was in their response to the queries, proving the issue was between the app and their database - I had a smug grin on my face that day I can tell you! The image match is useful and just the ease of being able to record logins.

              • Re: Give us your use cases for WPM
                David Smith

                Very handy for checking when items come back into stock on the Thwack store!

                 

                one customer was using the conditional blocks for password conditions that needed random characters from your password.

                • Re: Give us your use cases for WPM
                  jklundy

                  Conditional blocks - We use these to account for things like a password expiration warning popup.

                   

                  There also needs to be a way to ignore certificate warnings.  It won't even attempt to record if it detects a certificate error.

                   

                  Kevin

                  • Re: Give us your use cases for WPM
                    dbonin

                    These are features that would make our lives so much easier and help make WPM a better competitor in the synthetic monitoring space.

                     

                    Conditional steps - very useful for dynamic pages  "if <locators> is found then do <action> (with configurable timeout to wait for the locators object)

                     

                    Synchronization:

                    • wait for page to load (with configurable timeout)
                    • wait for CSS element (with configurable timeout)

                     

                    FILTER:

                    • 3rd party filter - filter out requests to URL containing <text>
                    • resources <filter out .jpg .gif. png etc etc> same as above, really.

                     

                    Nice to haves:

                     

                    • Fall back locators? - if an locators  is not found try to locate alternate fall back locators
                    • Show locators in the editor.

                     

                     

                    Thanks!!

                    Don

                    • Re: Give us your use cases for WPM
                      dbonin

                      Will there be any way to suppress alerts, either via an API or via some maintenance window scheduler type of thing, specifically related to synthetics?

                       

                      For example, there are times when we don't want alerts to fire at all (i.e. off business hours) and other times when we want to put specific synthetic monitors into a maintenance window during a deployment.  Things like that.

                       

                      I may be looking at this through the wrong lens - perhaps this should be managed via another component of SolarWinds?

                        • Re: Give us your use cases for WPM
                          jklundy

                          You can do some of this now. 

                           

                          For windows of time that you never want alerts to fire (off business hours), you can define a schedule in the alert itself.  For example in the "Alert me when a transaction step goes down", you can set Time of Day.

                           

                          For deployment, you can manually "unmanage" the monitor in the Manage Transaction Monitors page.  Once deployment is complete, return to the page and "remanage".

                           

                          Kevin

                        • Re: Give us your use cases for WPM
                          ahbrook

                          One thing I'm not seeing immediately that could be handy is the ability to rotate/randomly set passwords.

                           

                          Use case: We have an account management page that allows our students to update their passwords. Our developers have written an API call that goes into the backend server and changes a service account's password every 5 minutes.

                          We would like to replicate this in WPM. Specifically:

                          - goto the account management website

                          - login as service account and with password

                          - click on "change password" option

                          - enter randomized password (that meets our criteria)

                          - click to submit password

                          - validate the "password update successful" text/image we provide

                          - logoff the account management system

                          - When the loop is repeated, use the newly set / randomly generated password.

                          - If the system does not successfully update its password, use the previous one. (more advanced)

                           

                          We could probably get by just having WPM login and logout, but the full password change process is worth tracking for us.

                          • Re: Give us your use cases for WPM
                            jklundy

                            I just ran into a missing feature that is big for us.  In the deprecated recorder, we could open an existing recording and edit certain actions - things like edit text entry.  So when a password changes, I could open the recording go to the step and change the password, then save the recording.  With the new recorder, I have to re-record the entire transaction.

                             

                            Please bring back this feature!

                              • Re: Give us your use cases for WPM
                                dbonin

                                This is what I would do:

                                • save the script locally.  It's a .web-recording  file
                                • Open it with a text editor and update your password and save it
                                • Open that copy with the recorder (verify it works) and save it to the orion server
                                  • Re: Give us your use cases for WPM
                                    jklundy

                                    The password is not in clear text in the file.  It is a simple feature that SW should bring back.

                                     

                                    Another feature - the ability to ignore certificate errors - should be brought back.

                                  • Re: Give us your use cases for WPM
                                    jvb

                                    You don't need to re-record the whole transaction. You can edit text (like passwords) by opening the recording and then enter "Play action-by-action" mode (third button) and then you can click the three dots to the right of any action and select "Edit" (screen shots below). On your other ask for the ability to ignore certificate errors, we are currently working on that and other things related to certificates. We still ship and fully support the old recorder for this reason and some others where the new recorder is not yet at full feature parity.

                                     

                                     

                                    2 of 2 people found this helpful