I recently had this problem :

"I am receiving errors when I trey to remote in to PCs on my network. They are all part of the domain, and I have an administrator account on the domain and the local PCs.

I have tried the trouble shooting steps in the FAQ articles but they didn't help.

If I use Windows NT Challenge to login I receive the -2146893044 error. If I use Encrypted Windows Login I receive the 1326 error.

This was working fine last week, and I have checked there were no network or security changes on the network over the weekend.

I had version 12.0.5 which wasn't working so I downloaded V12.1 and it still doesn't work."

After some logs and back and forwards with support I uninstalled and reinstalled the program. This fixed the problem.

Temporarily as it turned out ... :-(

Today I had the same problem and could not remote to any PCs. I logged the following case:

Dameware MRC stopped connecting to clients, with the same error as in my last ticket. Last time a reinstall fixed it.

So I removed Dameware from the Control Panel, deleted all SolarWInds directories (Program files and Program Data), rebooted the PC and tried to reinstall the 12.1 program I had just freshly downloaded.

It gets part way through then I receive the error "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"

I click OK, it rolls back the install and then asks for my email address.

How do I reinstall this please? I cannot support my users without the use of this program.

Has anyone come across this problem?? Know how to fix it??

Message was edited by: Murray Trickett Just after posting this I received a reply from Solarwinds support. They sent me the link o the license manager. Removed that properly and the Dameware installed fine.