7 Replies Latest reply on May 2, 2019 3:05 PM by rwolfe2104

    Anyone having action rule issue in 12.7?

    chrisgrande

      When an action rule evaluates true on a ticket I'm getting:

       

      There was a problem saving ticket 11759: java.lang.IllegalStateException: rowDiffsForAttributes: snapshot in com.webobjects.eoaccess.EODatabaseOperation {_dbSnapshot = {}; _entity = "TicketBulkAction"; _newRow = {assignCurrentTech = <com.webobjects.foundation.NSKeyValueCoding $Null>; subject = <com.webobjects.foundation.NSKeyValueCoding $Null>; sendClientEmail = 1; closeDate = <com.webobjects.foundation.NSKeyValueCoding $Null>; disableEmailToClient = <com.webobjects.foundation.NSKeyValueCoding

       

      the common error seems to be:

       

      "; _globalID = _EOIntegralKeyGlobalID[TicketBulkAction (java.lang.Integer)1]; _databaseOperator = "EODatabaseUpdateOperator"; } does not contain value for attribute named allTechs with snapshot key: allTechs