1 Reply Latest reply on Jul 2, 2019 1:19 AM by shankarkrupa

    Toolset Launch Pad not launching

    matnetmin

      Recently upgraded to the latest version of NPM and a few other products.

       

      On the server we use we have the engineers toolkit (latest version) which was working fine before the upgrade.

       

      Since the upgrade continue to get "You cannot run this application with your current license"

       

      If i try to enter the license information using the shortcut in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SolarWinds Engineer's Toolset\Utilities i get "Activation wizard can not continue because current user does not have enough privileges to activate a license" followed by a Microsoft .NET Framework error

       

      "See the end of this message for details on invoking

      just-in-time (JIT) debugging instead of this dialog box.

       

       

      ************** Exception Text **************

      System.NullReferenceException: Object reference not set to an instance of an object.

         at SolarWinds.Licensing.Framework.UI.ActivationWizardScenes.ActivationEntry.FillInProxySettings()

         at SolarWinds.Licensing.Framework.UI.ActivationWizardScenes.ActivationEntry.InitializeScene()

         at SolarWinds.Licensing.Framework.UI.wizardForm.DisplayScene(ActivationSceneBase sceneToDisplay)

         at SolarWinds.Licensing.Framework.UI.wizardForm.Initialize()

         at SolarWinds.Licensing.Framework.UI.wizardForm.wizardForm_Load(Object sender, EventArgs e)

         at System.Windows.Forms.Form.OnLoad(EventArgs e)

         at System.Windows.Forms.Form.OnCreateControl()

         at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)

         at System.Windows.Forms.Control.CreateControl()

         at System.Windows.Forms.Control.WmShowWindow(Message& m)

         at System.Windows.Forms.Control.WndProc(Message& m)

         at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

         at System.Windows.Forms.Form.WmShowWindow(Message& m)

         at System.Windows.Forms.Form.WndProc(Message& m)

         at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

         at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

         at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

       

       

       

       

      ************** Loaded Assemblies **************

      mscorlib

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C

          CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

      ----------------------------------------

      SWLicReg

          Assembly Version: 11.0.7.289

          Win32 Version: 11.0.7.289

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/SWLicReg.exe

      ----------------------------------------

      SolarWinds.Licensing.Framework

          Assembly Version: 3.0.0.477

          Win32 Version: 3.0.0.610

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/SolarWinds.Licensing.Framework.DLL

      ----------------------------------------

      System.Windows.Forms

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

      ----------------------------------------

      System

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.3353.0 built by: NET472REL1LAST_B

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

      ----------------------------------------

      System.Drawing

          Assembly Version: 4.0.0.0

          Win32 Version: 4.6.1586.0 built by: NETFXREL2

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

      ----------------------------------------

      SolarWinds.Toolset.Logging

          Assembly Version: 11.0.7.289

          Win32 Version: 11.0.7.289

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/SolarWinds.Toolset.Logging.DLL

      ----------------------------------------

      log4net

          Assembly Version: 1.2.10.0

          Win32 Version: 1.2.10.0

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/log4net.DLL

      ----------------------------------------

      System.Configuration

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

      ----------------------------------------

      System.Core

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

      ----------------------------------------

      System.Xml

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

      ----------------------------------------

      SolarWinds.Logging

          Assembly Version: 2.0.0.0

          Win32 Version: 2011.2.3.0

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/SolarWinds.Logging.DLL

      ----------------------------------------

      SolarWinds.Licensing.Framework.Resources

          Assembly Version: 1.0.0.0

          Win32 Version: 1.0.0.0

          CodeBase: file:///C:/Program%20Files%20(x86)/SolarWinds/Toolset/SolarWinds.Licensing.Framework.Resources.DLL

      ----------------------------------------

      System.Security

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2650.0 built by: NET471REL1LAST_B

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll

      ----------------------------------------

       

       

      ************** JIT Debugging **************

      To enable just-in-time (JIT) debugging, the .config file for this

      application or computer (machine.config) must have the

      jitDebugging value set in the system.windows.forms section.

      The application must also be compiled with debugging

      enabled.

       

       

      For example:

       

       

      <configuration>

          <system.windows.forms jitDebugging="true" />

      </configuration>

       

       

      When JIT debugging is enabled, any unhandled exception

      will be sent to the JIT debugger registered on the computer

      rather than be handled by this dialog box."

       

      Any help with this would be great.