What is the process that you used to migrate?
Thanks for following up. Our server team built a Windows 2016 Standard on VMware. I reinstalled CatTools and just used the same config files, database. It worked for a while then starting asking for the database password.
Garret Cook | Senior Network Engineer | IS Technical Services
1199 Prince Avenue | Athens, GA 30606
O: 706-475-3687 | E: email@example.com
image001.png 15.9 KB
I have a very similar issue...
We recently changed domains on the server and the account that the Cattools application was installed with is no longer available. I can log in with my admin account and add new devices but we have two older devices that I need to remove. We are getting an error nightly that 2 switches cannot be backed up which makes sense because they are no longer in existence.
When I open the CatTools Manager, I get a blank screen, again I can go into Options - Device Wizard and successfully add devices but cannot get into the database to remove/change properties for the existing devices. When I try to open the database, it is also asking me for a DB password which my predecessor may or nmay not have set up.
My main issue is I need to remove switches from the database either through the database or a config file and cannot where to do this.