5 Replies Latest reply on Jan 31, 2019 7:55 AM by 8paul

    ARM Base URL Question

    skornegay

      I have ARM installed and configured for our domain, but I am hitting a stumbling block with entering the base url in the configuration program.  What would be the base url?  There is no help or example in the application.  Thanks in advance!

        • Re: ARM Base URL Question
          8paul

          Hi skornegay,

           

          by default that would be:

           

          https://<HOSTNAME>

           

          or

           

          https://<HOSTNAME>/sso/login

           

          to link directly to sso.

           

          <HOSTNAME> is the hostname of the machine hosting the ARM web interface, by default your ARM server. If you haven´t installed the web interface you can also leave this field blank.

           

          Regards

          • Re: ARM Base URL Question
            skornegay

            So I got the base url fixed, but I am still having issues with the web config.  It keeps stating my AppPool and other IIS objects aren't there.  Shouldn't the application build these by default in IIS?  If not, I cannot find any documentation explaining what needs to be done in IIS Manager to fix this issue.  I am not a webmaster, so IIS is not my strong suit.

             

            Thanks in advance!

              • Re: ARM Base URL Question
                8paul

                Hi skornegay,

                 

                have you executed the ARM - Web Configuration? If not follow the description below.

                 

                First you have to install an ssl certificate in your IIS console under "Server Certificates". Once that is installed execute the web configuration, select the certificate from the dropdown selection under "Binding" and click "Deploy".

                After that the status indicator for Application Pool and Web Site should be green and the web interface should be working:

                 

                If you have done this initial configuration already and it still doesnt work you should probably contact support.

                 

                Regards