Ok I've opened a number of ticket on this issue and/or asked support about this issue and I keep getting the same non-answer which is "Ignore it as it doesn't hurt anything".
Here's the deal, for the past couple of years we've had the same same 1 product evaluation expired notification banner across the top of the screen:
Along with the evaluation ending message:
Upper management has now seen this and they're asking me to remove it. I've explained to them that I've tried but I can't, to which they say "Call support", which I answer "I have" and relay the same message I keep getting to ignore it doesn't hurt anything. To which upper management answers back, "so why are we paying for support answers like that" along with a few choice words that I'd rather not post on THWACK.
Since I can't get any where with support I want to try my hand with the THWACK group.
Here's my dilemma, I can't delete licences in License Manager an it's not listed on the web portal. I thought I would be crafty an check the database to see if I can't remove it from the source. If I use SWQL Studio I can see the problem, see below.
As I understand you can't delete rows in SWQL Studio, but you can in Database Manager and in SQL Management Studio. However, I can't access the table in Database Manager nor can I access it via SQL Management Studio.
Any ideas on how I can delete these rows and or get ride of this evaluation notification one and for all? I'm so tired of seeing it, hearing people complain and/or notifying me of it. Followed by explaining that I can't get rid of it and that Solarwinds support can't or won't help.