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Server & Application Monitor (SAM)

Forum Custom Alerts and Templates

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Custom Alerts and Templates

marnell over 5 years ago

Did Solarwinds take away the option to download custom templates that people on thwack has created? In my previous environment/job I had that available. Yes I have my account integrated with the customer portal.

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0 janene16 over 5 years ago

nope, I can download just fine:
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0 marnell over 5 years ago in reply to janene16

Do you think since I am on a trial the option will not show? We are in the middle of upgrading and moving everything.
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0 marnell over 5 years ago in reply to janene16

what do you think may be the issue if I cannot get any tabs to load?
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0 D_Dal over 5 years ago in reply to marnell

Hi Marnell,
Looks like a connectivity issue.I guess you haven't logged into Thwack via Orion or the server is not connected to web.
Regards,
Derek
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0 steffen.gutzeit over 5 years ago in reply to marnell

Hello. You can go directly to the content exchange and download the templates from there: Server & Application Monitor
Then you can import them into Orion in order to use them: Import and export templates in SAM - SolarWinds Worldwide, LLC. Help and Support
Best regards,
Steffen
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