2 Replies Latest reply on Jan 28, 2019 10:29 AM by mhoppe

Making it so tech group or permission group can not create tickets

mhoppe Jan 14, 2019 9:47 AM

Hello Everyone, I am trying to make it so either a specific tech permission group or tech group can not generate their own tickets, does anyone had any ideas with this or experience with doing this? Any help would be greatly appreciated.

Re: Making it so tech group or permission group can not create tickets

curtisi Jan 28, 2019 9:31 AM (in response to mhoppe)

Hey mhoppe,

You opened this in the ARM forum, but I suspect you are asking about Web Help Desk. Can you tell me where in ARM you're seeing tickets and what you're trying to accomplish?
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- Re: Making it so tech group or permission group can not create tickets
  
  mhoppe Jan 28, 2019 10:29 AM (in response to curtisi)
  
  My apologies you are correct I did mean WHD not ARM.
  
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