0 Replies Latest reply on Jan 7, 2019 2:03 PM by robwalling

    IP Tracker installation error


      I installed IP tracker on my Windows Server 2016 SolarWinds application server which is running SAM. 

      I got an error at installation completion:  "Database configuration failed - Alerts migration failed."


      Once I went back to the SolarWinds web interface the IP Tracker Add-on was there, but I now had errors on SAM.


      I was getting errors in the Windows Event log on the SolarWinds application server relating to the SolarWinds Alerting Service V2 service and .net framework.

      The service will not stay running.  I can start it but then immediately stops.


      I submitted a ticket with SolarWinds support, the tech helped me remove the IP Tracker which resolved the issue with SAM.

      He then suggested I post the issue here.

      Please assist.