5 Replies Latest reply on Jan 11, 2019 7:52 AM by calc2014

    Serv-U 15.1.6 HotFix 3 Now Available

    bshopp

      For customers under active maintenance, Serv-U 15.1.6 HotFix 3 is now available in the customer portal.

       

      ===================================

      SolarWinds® Serv-U® 15.1.6 HotFix 3

      ===================================

      This SolarWinds hot fix addresses the following issue:

         * Resolved issue where in some conditions, empty user info caused anomalies.

         * Security updates.

       

      Requirements

      ============

      This fix requires updating only Serv-U.

       

      Within the Serv-U folder there is a folder for each supported platform. Please use the files for your appropriate platform when updating Serv-U.

      The folder contains files with the appropriate directory structure (if necessary) to upgrade your installation.

      This fix requires Serv-U version 15.1.6.80 (HotFix 2)

       

      This fix is suitable for Windows and Linux. For Windows the following files are required:

       

         * <Serv-U-InstallDir>\Serv-U.exe

         * <Serv-U-InstallDir>\Serv-U.dll

         * <Serv-U-InstallDir>\Serv-U-RES.dll

         * <Serv-U-InstallDir>\RhinoNET.dll

         * <Serv-U-InstallDir>\RhinoRES.dll

       

      For Linux just one file is required:

         * <Serv-U-InstallDir>/Serv-U

       

      Installation instructions - Linux

      =================================

      For Linux this buddy drop contains the following file:

         * <Serv-U-InstallDir>/Serv-U

       

      In the following procedures, the default installation directory :

         /usr/local/Serv-U

       

      Installation instructions - Windows

      =================================  

      For Windows this buddy drop contains the following files:

         * <Serv-U-InstallDir>\Serv-U.exe

         * <Serv-U-InstallDir>\Serv-U.dll

         * <Serv-U-InstallDir>\Serv-U-RES.dll

         * <Serv-U-InstallDir>\RhinoNET.dll

         * <Serv-U-InstallDir>\RhinoRES.dll

        

      In the following procedures, the default installation directory is:

              C:\Program Files\RhinoSoft\Serv-U

          or:     

              C:\Program Files\RhinoSoft.com\Serv-U

                                  

      Install the HotFix  

      ==================

      1. Shut down all running Serv-U processes.

            a. Right-click the tray icon, and select Stop Serv-U.

            b. Right-click the tray icon, and select Exit Tray.

          2. Navigate to the Serv-U installation directory (see above).

          3. Back up the following files in the installation directory to a separate location:

         Windows:

            * Serv-U.exe

            * Serv-U.dll

            * Serv-U-RES.dll

            * RhinoNET.dll

            * RhinoRES.dll

         Linux:

            * Serv-U

      1. Extract the hotfix .zip file to a temporary location.
      2. Open the folder in the extracted hotfix for the platform Serv-U is installed on.

         For example, open the Windows 64-bit folder if Serv-U is installed on a 64-bit version of Windows.

          3. On Linux, modify the permissions of the files by executing the following command:

            chmod u+xs Serv-U

          4. Copy the hotfix contents to the Serv-U installation directory, overwriting the existing files.

          5. Restart the Serv-U tray application.

          6. Right-click the tray icon and select Start Serv-U.

         

         The hotfix is installed.

       

      Result

      ======

      * User issue resolved.

      * Updated security.

       

      Uninstall the HotFix

      ====================

      1. Shut down all running Serv-U processes.

            a. Right-click the tray icon, and select Stop Serv-U.

            b. Right-click the tray icon, and select Exit Tray.

          2. Locate the files backed up during the installation procedure above.

          3. Navigate to the Serv-U installation directory:

         For Windows, the default installation directory is:

           C:\Program Files\RhinoSoft\Serv-U

         or:       

           C:\Program Files\RhinoSoft.com\Serv-U

         For Linux, the default installation directory is:

           /usr/local/Serv-U

          4. Copy the backed up to the Serv-U installation directory, overwriting the existing files.                           

          5. Restart the Serv-U tray application.

          6. Right-click the tray icon, and select Start Serv-U.

       

         The Hot Fix is uninstalled.

       

      -----------------------------------------------------------------------------------

      For more information, contact Technical Support at

      https://www.serv-u.com/support