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Read Only Permissions

Is there a way to grant read only permissions to a tech? Essentially, we want to give the tech the following permissions.

  • Tickets
    • View Dashboard
    • View and Search Tickets
    • CAN NOT Create, Modify, or Close Tickets
  • FAQ
    • CAN NOT Create or Modify FAQs
  • Reports
    • View Reports
    • View Survey Results
    • CAN NOT Create or Modify Reports/Surveys
  • Messages
    • View Messages
    • CAN NOT Create or Modify Messages

Currently, I have the following permissions set (checked):

  • Ticket Permissions
    • View Dashboard
  • Other Permissions
    • Report View
    • View Survey Results