Hey, someone replied on my post, so I figured I'd share it here.
typhoon87 (to Brian Hinds) 4 minutes ago
>Not sure what build you are running but if it’s 12.6.0 and you have NOT applied Hotfix 1 (WHD 12.6 Hot Fix 1 Release Notes - SolarWinds Worldwide, LLC. Help and Support ) You many want to take a look. One of the fixes is “Custom Fields now save data in all situations” it seems likely this could be your issue. if you are already on 12.6.0 HF 1 or running an 12.5.X or 12.4.X build you should open a support ticket for further assistance.