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You can certainly do this. Your client can use FTP Voyager to have the schedule transfers. As for the account, if you are configured as Windows Authentication, then yes, they will need an account on your AD environment.
If you are using the Native Users on the Serv-U as authentication, then no.
There are several ways for you to do this, one is to create a separate domain(on ServU) for those scheduled transfers, that way you do not have to create AD users but simply using the Native users int he Serv-U or DB Users.
Another way is to try the Filesharing Feature of Serv-U. However, this will not be a scheduled Tasks.
Thank you very much, you have certainly cleared up our concerns with the product.