2 Replies Latest reply on Nov 20, 2018 3:55 AM by fluffy midnight

    Status Types


      Can status types be customizable?


      Trying to determine the best way to identify the life cycle phase within change management.


      Can certain request types see certain statuses?  or do they all see the entire list of statuses?


      Example - if I was to add statuses of development / testing / training / ect.  Can these statuses be linked to a specific request type called change management?