WPM is a great tool but, heavily limited by the fact that it only supports internet explorer and its difficult to record/simulate complex website experiences. WPM is now seriously dated and I will be looking to get rid of our WPM component.
Several years ago, I created a feature request which had a lot of support for SolarWinds to invest in WPM, make it compatible with multiple browsers and generaly bring WPM upto date with competitor products. It looks like this is never going to happen.
We have been using a 3rd party to cater for our Website/digital needs but, its very expensive.
So, what else have others moved onto or had experience with that allows you to record complex website user journeys, across any browser type, device type perhaps and provides the detailed stuff we are used to seeing with WPM