Time period ticket custom field with API

Question

I built a frontend for our ticket system that allows the categories to be searched textually as the dropdown system wasn't cutting it for our clients. There is a custom ticket field of the type Time Period that I can't seem to handle.

- source code in the assist page for the dropdown refers the the units of time as id 0-5 for mins, hrs, days, weeks, months, years

- the api returns the duration as a number and the unit as the textual representation

- the database stores the duration as a float and the unit as a float(appears to be 0.0000-5.0000)

Could someone point me in the right direction as to what JSON to use to update this field? I've tried every combination I could think of but have only had success with updated the duration field and not the unit field.

Thank in advance,

Jerry

sullivanj · Accepted Answer

It's minutes in case someone else runs across this. The PHP code below will provide a suitable value that can be passed to the api.

$duration = $value[0];
if ($value[1] == 0) {
//min
$amount = $duration;
} elseif ($value[1] == 1) {
//hr
$amount = $duration * 60;
} elseif ($value[1] == 2) {
//day
$amount = $duration * 1440;
} elseif ($value[1] == 3) {
//week
$amount = $duration * 10080;
} elseif ($value[1] == 4) {
//month
$amount = $duration * 43829;
} elseif ($value[1] == 5) {
//year
$amount = $duration * 525948;

}