I know it's been asked before, but the threads all seem old and stale by now for this.
Is there any news on updating asset discovery connections? We use FileWave, and they have direct API connections into their Inventory. Having access to that directly would be a nice thing to have. Also, better support for the WHD API would be beneficial as well.
From a support perspective of the API, what would you be interested in and looking for? As you likely know, we have the documentation available here - Web Help Desk REST API Guide. Be sure an file an idea request for FileWave to help us gauge interest and demand for a formal OOTB integration.