So we've been running WHD for a while now and need to cleanup some stuff. We just upgraded to v12.6 and I saw in the release notes that you can archive un-needed Request Types, so that answers one question. But what happens when I do the following:
- Delete a technician that is no longer with the company
- Delete a location that is no longer valid (closed an office, etc.)
- Delete an asset or asset type
Does WHD simply remove these values from being chosen moving forward, or does it go through the database and modify existing records? What happens to tickets that a technician had created and closed in the past when that technician account is removed?
Bill
