Unable to restart service on the node using SWQL Studio

Question

Hello All.

When trying to restart Windows service using SWQL using Orion.APM.ServerManagement.RestartService getting the following error (provided correct nodeID, credentialId, serviceName):

- <Fault xmlns="http://www.w3.org/2003/05/soap-envelope">

- <Code>

<Value>Sender</Value>

</Code>

- <Reason>

<Text xml:lang="en-US">Orion.APM.ServerManagement.RestartService failed, check fault information. Specified argument was out of the range of valid values. Parameter name: id</Text>

</Reason>

- <Detail>

- <InformationServiceFaultContract xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.solarwinds.com/2007/08/informationservice">

<Message>Specified argument was out of the range of valid values. Parameter name: id</Message>

</InformationServiceFaultContract>

</Detail>

</Fault>

Looks like error message from completely different area, Orion does not understand valid ID of WMI Credentials of type "System.Int32", and very much looks like a bug...

Is anyone experienced it and is there any workaround?

tdanner · Accepted Answer

You could use a query like this to confirm that the credential is of the correct type:

SELECT ID, Name, CredentialType, CredentialOwner

FROM Orion.Credential

WHERE ID=23

Also, you can use the magic value -3 as the credentialId to use the node's assigned monitoring credential for the service restart operation.