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Command Central

THWACK Community Discussions NCM Trace Session-No Output/logs

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NCM Trace Session-No Output/logs

afarooq over 5 years ago

Hello,

I am trying to enable NCM Session Trace under NCM Settings-Advanced Settings during troubleshooting some NCM Backup Scripts, but I could not locate the subsequent log files under C:\ProgramData\SolarWinds\Logs\Orion\NCM\Session-Trace

Please advise what I could be missing?

I am using NCM 7.5.1

Regards,

Adnan

0 dgsmith80 over 5 years ago

Hi Adnan, it’s a long shot but you might try looking in C:\Program Files (x86)\SolarWinds\Orion\NCM\Session-Trace (Assuming C is your install directory for SolarWinds if not change as appropriate). This is where the files used to be located in earlier versions of NCM.
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0 afarooq over 5 years ago in reply to dgsmith80

Hi David,
Thanks for your reply, But I could not find the logs.
I am stuck with this issue as have to trouble shoot the NCM Script execution. I am trying to simulate Cisco WLC Binary Backups but it is not working and I want to see where exactly is the problem, have tried to see under Transfer Session for any messages but it does not show a detailed session detail between NCM and Device.
Any other tip to accomplish the same objective would be appreciated.
Thanks,
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0 afarooq over 5 years ago

I have just noticed that as soon as I click the "Enable Session Trace", it goes unclicked once I refresh the page, it seems like it is not even enabled.
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0 dparsons over 4 years ago

I did that too. Missed the crazy little save button stashed at the bottom of the page.
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