9 Replies Latest reply on Oct 4, 2018 7:08 AM by achtest

    No volume size for windows server node

    achtest

      Hey everyone,

       

      I have a problem with one of our windows server nodes. The node doesn't show any volumes sizes although the volumes are all up.

      (descriptions in german)

       

      I already deleted the node and re-added it.

      The node is managed via snmp, which also connects succesfully (testing the snmp community string).

       

      I can't figure out what's the problem.

       

      Does anyone have an idea?

       

      Regards

      Stefan

       

       

      edit: switching to WMI polling shows all the volume informations. However I need to monitor this node via SNMP.

       

      Nachricht geändert durch Stefan Achterholt

        • Re: No volume size for windows server node
          dodo123

          is there a reason why you use snmp to monitor a windows node?

           

          I would only monitor a windows node via snmp as a last resort wmi being first then agent then snmp.

          • Re: No volume size for windows server node
            grantallenby

            Have you tried using UNDP to test the Volume OID's directly?

             

            You can create a device poller and test to see what results come back.  This might help with the OID's What object IDs (OIDs) does NPM poll for volume information? What types of volume information does NPM poll? - SolarWind…

             

            And this one from the window froum..

            Need OID for M drive - Windows 2008 R2

             

            If not SNMP walk the Server to return what OID's its using for Volume metrics. It could be the SNMP service is corrupt or wrong for that server or that Solarwinds is just displaying the data incorrectly. If you test using just the OID for the C drive for example and it returns metrics you know is a Solarwinds bug, If its displays 0 its a corrupt SNMP Service.

             

            This will help if you have never used UNDP

            Create a Universal Device Poller (UnDP) - SolarWinds Worldwide, LLC. Help and Support

              • Re: No volume size for windows server node
                achtest

                Thank you for your detailed answer

                 

                So I SNMP walked the hrStorageTable as mentioned by yaquaholic and heres the result:

                .1.3.6.1.2.1.25.2.3.1.1.1 = INTEGER: 1

                .1.3.6.1.2.1.25.2.3.1.1.2 = INTEGER: 2

                .1.3.6.1.2.1.25.2.3.1.1.3 = INTEGER: 3

                .1.3.6.1.2.1.25.2.3.1.1.4 = INTEGER: 4

                .1.3.6.1.2.1.25.2.3.1.1.5 = INTEGER: 5

                .1.3.6.1.2.1.25.2.3.1.1.6 = INTEGER: 6

                .1.3.6.1.2.1.25.2.3.1.1.7 = INTEGER: 7

                .1.3.6.1.2.1.25.2.3.1.1.8 = INTEGER: 8

                .1.3.6.1.2.1.25.2.3.1.1.9 = INTEGER: 9

                .1.3.6.1.2.1.25.2.3.1.2.1 = OID: 1.3.6.1.2.1.25.2.1.5

                .1.3.6.1.2.1.25.2.3.1.2.2 = OID: 1.3.6.1.2.1.25.2.1.4

                .1.3.6.1.2.1.25.2.3.1.2.3 = OID: 1.3.6.1.2.1.25.2.1.4

                .1.3.6.1.2.1.25.2.3.1.2.4 = OID: 1.3.6.1.2.1.25.2.1.4

                .1.3.6.1.2.1.25.2.3.1.2.5 = OID: 1.3.6.1.2.1.25.2.1.4

                .1.3.6.1.2.1.25.2.3.1.2.6 = OID: 1.3.6.1.2.1.25.2.1.4

                .1.3.6.1.2.1.25.2.3.1.2.7 = OID: 1.3.6.1.2.1.25.2.1.7

                .1.3.6.1.2.1.25.2.3.1.2.8 = OID: 1.3.6.1.2.1.25.2.1.3

                .1.3.6.1.2.1.25.2.3.1.2.9 = OID: 1.3.6.1.2.1.25.2.1.2

                .1.3.6.1.2.1.25.2.3.1.3.1 = STRING: "A:\"

                .1.3.6.1.2.1.25.2.3.1.3.2 = STRING: "C:\ Label:LABELNAME  Serial Number XXXXXX"

                .1.3.6.1.2.1.25.2.3.1.3.3 = STRING: "D:\ Label:Label:LABELNAME Serial Number XXXXXX"

                .1.3.6.1.2.1.25.2.3.1.3.4 = STRING: "E:\ Label:Label:LABELNAME  Serial Number XXXXXX"

                .1.3.6.1.2.1.25.2.3.1.3.5 = STRING: "F:\ Label:Label:LABELNAME  Serial Number XXXXXX"

                .1.3.6.1.2.1.25.2.3.1.3.6 = STRING: "P:\ Label:Label:LABELNAME  Serial Number XXXXXX"

                .1.3.6.1.2.1.25.2.3.1.3.7 = STRING: "Y:\"

                .1.3.6.1.2.1.25.2.3.1.3.8 = STRING: "Virtual Memory"

                .1.3.6.1.2.1.25.2.3.1.3.9 = STRING: "Physical Memory"

                .1.3.6.1.2.1.25.2.3.1.4.1 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.4.2 = INTEGER: 4096

                .1.3.6.1.2.1.25.2.3.1.4.3 = INTEGER: 4096

                .1.3.6.1.2.1.25.2.3.1.4.4 = INTEGER: 4096

                .1.3.6.1.2.1.25.2.3.1.4.5 = INTEGER: 4096

                .1.3.6.1.2.1.25.2.3.1.4.6 = INTEGER: 4096

                .1.3.6.1.2.1.25.2.3.1.4.7 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.4.8 = INTEGER: 65536

                .1.3.6.1.2.1.25.2.3.1.4.9 = INTEGER: 65536

                .1.3.6.1.2.1.25.2.3.1.5.1 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.5.2 = INTEGER: 14852095

                .1.3.6.1.2.1.25.2.3.1.5.3 = INTEGER: 15727871

                .1.3.6.1.2.1.25.2.3.1.5.4 = INTEGER: 19660031

                .1.3.6.1.2.1.25.2.3.1.5.5 = INTEGER: 262143231

                .1.3.6.1.2.1.25.2.3.1.5.6 = INTEGER: 13106431

                .1.3.6.1.2.1.25.2.3.1.5.7 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.5.8 = INTEGER: 1079592

                .1.3.6.1.2.1.25.2.3.1.5.9 = INTEGER: 262136

                .1.3.6.1.2.1.25.2.3.1.6.1 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.6.2 = INTEGER: 4659818

                .1.3.6.1.2.1.25.2.3.1.6.3 = INTEGER: 5890291

                .1.3.6.1.2.1.25.2.3.1.6.4 = INTEGER: 656495

                .1.3.6.1.2.1.25.2.3.1.6.5 = INTEGER: 245360294

                .1.3.6.1.2.1.25.2.3.1.6.6 = INTEGER: 13104977

                .1.3.6.1.2.1.25.2.3.1.6.7 = INTEGER: 0

                .1.3.6.1.2.1.25.2.3.1.6.8 = INTEGER: 526948

                .1.3.6.1.2.1.25.2.3.1.6.9 = INTEGER: 158556

                .1.3.6.1.2.1.25.2.3.1.7.1 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.2 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.3 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.4 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.5 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.6 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.7 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.8 = COUNTER32: 0

                .1.3.6.1.2.1.25.2.3.1.7.9 = COUNTER32: 0

                 

                So, according to this, I think I have to open a support case with SolarWinds.

                 

                I will post the solution as soon as I have it.

                Thank you all for your assessments.