This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

License bind to domain

We have a license for DW 9 and been using it for many years. No one can remember when and how it was bought.

But now we faced a problem: if technician is logged on using his account from another domain than DW says there is no license. Does DW license binds to local domain name?

How can we check it? How can we make it work in another domain?

To be clear:

One administrator's PC. DW 9 installed with license key for all users. Windows 2012 R2.

User1: user1@domain1.lan - license works

User2: user2@domain2.lan - license does not work.

Any help will be appreciated.

Thanks in advance.