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Client Admins for Locations

jmcsparin

When adding a client admin to a Location I would expect that client to be able to view all tickets that are assigned to that location.  The feature only works for me when I also make the client an admin for the Department as well.  Can't you just do Client Admin for locations only?

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    Hi jmcsparin​,

    I have the same issue and I suspect that this is how it was originally intended as previous help desk versions seem to have the same issue.

    I'd recommend raising a ticket with support for confirmation and a workaround (if any) available for this. Additionally a feature request would be a good way if multiple users are having the same issue and would like the same feature.

    -Midnight

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