1 Reply Latest reply on Sep 6, 2018 3:18 AM by fluffy midnight

    Client Admins for Locations

    jmcsparin

      When adding a client admin to a Location I would expect that client to be able to view all tickets that are assigned to that location.  The feature only works for me when I also make the client an admin for the Department as well.  Can't you just do Client Admin for locations only?

        • Re: Client Admins for Locations
          fluffy midnight

          Hi jmcsparin,

           

          I have the same issue and I suspect that this is how it was originally intended as previous help desk versions seem to have the same issue.

           

          I'd recommend raising a ticket with support for confirmation and a workaround (if any) available for this. Additionally a feature request would be a good way if multiple users are having the same issue and would like the same feature.

           

          -Midnight