10 Replies Latest reply on Sep 6, 2018 3:55 PM by bharris

    Application Alerts Not Showing Problems using "Components with Problems" variable on AppInsight Checks

    bharris

      Tagging aLTeReGo  as you have helped me with SAM alerting in the past.

       

      I was updating our Application Down/Warning/Critical alerts and found something interesting.  When I test the following alert on an AppInsight for SQL check that has a problem (msdb database % change in 24 hours), it does not list this as a problem when I use the Components with Problems variable. I have also found this to be occurring on AppInsight for IIS for a certificate that is expiring; it does the same thing. Is there a reason for this? I'd like it to display "Total Size: Percent Change 24 Hrs (Critical)" and maybe list the value of the percentage or in the case of the IIS, the number of days left on the certificate. Is there a way to get it to show this?

       

       

      Application Name: ${N=SwisEntity;M=ApplicationAlert.ApplicationName}

      Application Status: ${N=SwisEntity;M=ApplicationAlert.ApplicationAvailability}

       

      Components with Problems: ${N=SwisEntity;M=ApplicationAlert.ComponentsWithProblems}

       

      Node Name: ${N=SwisEntity;M=Node.Caption}

       

      Date/Time: ${DayofWeek}, ${N=Alerting;M=AlertTriggerTime;F=DateTime}

       

      The stakeholder for this system is ${Node.Stakeholder}.

      Details: ${N=SwisEntity;M=DetailsUrl}