2 Replies Latest reply on Sep 25, 2018 10:08 AM by justin.gray@weldre4.k12.co.us

    Is there a way to clear ticket history

    erniehughes

      We got all of our Assets into the Web Help Desk and went live with that part, now we are working on creating the tickets part and have been doing a fair amount of testing.

      Once we are finished testing and ready to go live is there a way to delete all ticket and ticket history before we go live?