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Forum Ticket Flagging

State Not Answered
Locked Locked
Replies 0 replies
Subscribers 24 subscribers
Views 152 views
Users 0 members are here

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This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

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Ticket Flagging

dastubbs over 5 years ago

I just had a technician tell me that in order to have the flag stick on a ticket, you have to save the ticket. He believes this is something new. He doesn't remember having to save the ticket after flagging it.

Are we wrong?
Thanks!

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