0 Replies Latest reply on Aug 22, 2018 4:11 PM by malouie

    Refresh becomes disabled in Web Help Desk

    malouie

      I have the refresh set to 1 minute in web help desk so I don't have to manually refresh. Periodically I discover the refresh has changed to "Disabled" and if I don't catch that it's changed, I miss tickets. Any idea what would cause the refresh to become disabled? Our version of web help desk is 12.5.2.84 and I use the Chrome browser on Windows 10 Pro.