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Forum Block email to a User

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Block email to a User

cmonasmith over 5 years ago

Hi,

We have a dynamic distribution group set up named all staff. It queries exchange and sends an email to all exchange mailboxes. Any way to block a ticket from being created when someone sends an email to the distribution list? it is blocked in the ignore senders section, but I need to block it as a recipient.

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justin.gray over 5 years ago +1

Is there no way to exclude your WHD monitored inbox from the dynamic distribution group, like move it to a different OU? Another thought might be to configure a rule in your WHD monitored inbox to auto…

0 justin.gray over 5 years ago

Is there no way to exclude your WHD monitored inbox from the dynamic distribution group, like move it to a different OU?
Another thought might be to configure a rule in your WHD monitored inbox to auto-delete messages sent by 'allstaff', or at least redirect them to a folder other than the inbox. This way, WHD won't pick it up and create a ticket.
HTH
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0 cmonasmith over 5 years ago in reply to justin.gray

I ended up changing my DDL from all exchange mailboxes to pulling from a tag in the Company Field. Thanks for the hint, that pulled me in the proper direction.
Chris
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