2 Replies Latest reply on Aug 24, 2018 12:45 PM by cmonasmith

    Block email to a User




      We have a dynamic distribution group set up named all staff.  It queries exchange and sends an email to all exchange mailboxes.  Any way to block a ticket from being created when someone sends an email to the distribution list? it is blocked in the ignore senders section, but I need to block it as a recipient.