Hi All,
i have integrated servicenow with solarwinds for automatic incident generation with help of Solarwinds alert integration app.
Now i have a requirement where in i have modify the create ACL of incident table for this custom application on servicenow side to restrict creating a record in incident table from mobile interface.
i can have two options either i have to restrict the acl for mobile interface or i have to provide the required role in ACL to allow app to create a record in incident table.
now i am struglling as i can not restrict the custom ACL for this app but i can add the role but i am sure about which kind of access app needed to create a record in incident table.
Can anyone help me on this?