1 Reply Latest reply on Aug 17, 2018 7:16 AM by fluffy midnight

    Access from outside for WHD file attachments

    wcastillo

      Hi,

       

      I am trying to see if there is a way for WHD to attach a pdf file in the ticket response to the customer instead if it being a link back to our WHD url.  Can this be done? 

      Or do we have to open WHD to the internet?

       

      Right now our WHD install is only internal LAN access in our office.

       

      Thanks,


      Wilson