1 Reply Latest reply on Aug 15, 2018 1:03 PM by prmansab

Solarwinds - Jira Service Desk integration

prmansab Aug 15, 2018 10:28 AM

Hi Team

I would like to integrate Solarwinds NPM and SAM to JIRA Service Desk 13.4.1 for monitoring ticketing system on any given outage.

I am unable to installed SolarWindsOrionJiraIntegration.msi and getting the error ( error:1001: The specified has been marked for deletion)

Kindly assist me to achieve the integration

Thanks you all in advance

With Best regards

Prasanna

Re: Solarwinds - Jira Service Desk integration

prmansab Aug 15, 2018 1:03 PM (in response to prmansab)

Hi All

I am able to installed and edited .json file ? can we have sample .json file to connect our JIRA server ? i ve completed activities and followed instruction and made Node down and JIRA task is not created in JIRA.

Is there any logs? where i can check ?? Kindly assist me on this please

PS: Re: Orion JIRA integration followed this steps

Thank you and regards
Prasanna
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