5 Replies Latest reply on Sep 3, 2018 2:16 AM by g_a_s

    WHD Incoming Mail Settings reset themself

    g_a_s

      Under E-Mail -> Options -> Incoming Mail I changed the settings of "Create Accounts for Unrecognized Senders" to YES and checked "Use Incoming Mail Account as "From" Address".

       

      But the moment I get a new E-Mail by someone not having a client, the settings are completely reset and obviously no client is created.

       

      Version is "12.5.2 - Build #12.5.2.84"

       

      I also get the following error-message for the rejected mail:

      Status Code: ERROR_WHILE_LOCATING_CLIENT

      Additional Info: Could not locate or create client with email xxxxxx@mail.com' due to the following error: com.macsdesign.whd.util.ClientLocator$ClientLocatorException: No account exists for e-mail "xxxxxx@mail.com".